On the bus
Karaoke lounge
My Reflection
It is the first time I took the official public transport at Wuhan and the feeling was great. We immersed into their culture and inhaled the different experiences we faced throughout our journey. There were obstacles along the way such as the anxiousness of being lost and the hopeless feeling of finding our way out without a map on our hands. Thankfully, there are always those Wuhan students leading and guiding us throughout. Without them, we will be adrift and off track as we had completely clueless on navigating the roads of Wuhan. However, the service level of the customer service personnel is not as wonderful as I had expected. The efficiency rates were slow as they were not mindful of those customers which they are serving. We were neglected especially during the karaoke session; the staffs were not coordinating well with each other. Hence it took us plentiful of time to figure out that we had just settled our bills before we begin the session. There were confusion and despite having such a misunderstanding which stood our time, not a single apology was recognized from them. On the other hand, Wuhan people are a curious bunch of all. I witnessed an incident where there was a woman lying down and she was surrounded with a huge pool of passersby till the ambulance arrived and took her away. I admitted I had been wondering the reason behind the large amount of spectators and wanted to take a look. However, the crowd disperse readily after the ambulance took off, leaving several onlookers still standing there.
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